Gourinathpur Bazar, Moheshpur, Jhenaidah 01996165778 & 01987273313 msinternet.support@gmail.com

Terms & Conditions

Terms & Conditions of Service

These terms outline the legally binding agreement between Ms Internet and the subscriber regarding broadband internet services.

Subscriber Identification

The subscriber must provide accurate documents establishing identification, legal status, and address. Ms Internet reserves the right to verify these documents and temporarily disconnect, suspend, or terminate services if any false information is provided.

Service Timeline & Support

Ms Internet aims to deliver services and technical support within agreed timeframes. In cases of unavoidable maintenance delays, we will notify the subscriber as reasonably practicable.

Ownership & Equipment

Ms Internet retains full ownership of all provided connections, optical fiber cables, ONU, and network equipment unless explicitly sold to the subscriber under a written purchase agreement.

Billing & Payments

Monthly subscription fees must be paid in advance by the due date. Failure to make timely payments will result in automated temporary service disconnection until the dues are cleared.

Data Privacy & Security

While Ms Internet implements robust network-level security measures, subscribers are responsible for securing their personal devices using updated security software and firewalls.

Connection & Package Fees

Installation and monthly package fees are determined by location, bandwidth type, and package plan. All charges are subject to change upon prior notice by Ms Internet.

By continuing to use Ms Internet broadband services, you acknowledge that you have read, understood, and agreed to adhere to these service terms and conditions.

Get In Touch

Gourinathpur Bazar, Moheshpur, Jhenaidah

msinternet.support@gmail.com

01996165778

01987273313

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