These terms outline the legally binding agreement between Ms Internet and the subscriber regarding broadband internet services.
The subscriber must provide accurate documents establishing identification, legal status, and address. Ms Internet reserves the right to verify these documents and temporarily disconnect, suspend, or terminate services if any false information is provided.
Ms Internet aims to deliver services and technical support within agreed timeframes. In cases of unavoidable maintenance delays, we will notify the subscriber as reasonably practicable.
Ms Internet retains full ownership of all provided connections, optical fiber cables, ONU, and network equipment unless explicitly sold to the subscriber under a written purchase agreement.
Monthly subscription fees must be paid in advance by the due date. Failure to make timely payments will result in automated temporary service disconnection until the dues are cleared.
While Ms Internet implements robust network-level security measures, subscribers are responsible for securing their personal devices using updated security software and firewalls.
Installation and monthly package fees are determined by location, bandwidth type, and package plan. All charges are subject to change upon prior notice by Ms Internet.
By continuing to use Ms Internet broadband services, you acknowledge that you have read, understood, and agreed to adhere to these service terms and conditions.
Gourinathpur Bazar, Moheshpur, Jhenaidah
msinternet.support@gmail.com
01996165778
01987273313
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